Refund Policy

Effective Date: 02/01/2025

At GEMINI NATURAL LLC, customer satisfaction is very important to us. However, due to the personal and hygienic nature of our handmade skincare and haircare products, all sales are final and we do not accept returns or exchanges.

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No Returns or Exchanges

Because our products are handcrafted with natural ingredients and designed for personal use, we cannot accept returns to ensure the safety and integrity of our products for all customers.

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Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or defective in any way, please contact us within 7 days of receiving your order. Be sure to include:
   •    Your order number
   •    A description of the issue
   •    Photos of the product and packaging (if applicable)

We will review your concern and do our best to resolve the issue promptly.

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Contact Us

For questions or concerns about your order, please reach out to us at:

Email: info@gemininatural.com
Website: www.gemininatural.com

Thank you for supporting GEMINI NATURAL LLC!